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Dental ShieldDental Shield
Chrome Extension

Dental Shield AI Assistant

AI-powered insurance verification and staffing alerts that work right alongside your existing Practice Management System — no tab switching required.

Free download — works on Windows, macOS, and Linux. Requires Google Chrome 116+.

Early Access: This extension is installed via Chrome Developer Mode (not the Chrome Web Store). Instructions are included below.

Auto-Detect Patient Data

When you're viewing a patient in your dental PMS, the extension automatically reads their name, date of birth, member ID, and insurance info — no copy-pasting needed.

One-Click Insurance Eligibility Verification

Verify dental or medical insurance eligibility instantly without switching tabs. Results appear right in the side panel alongside your PMS.

AI-Powered Insurance Benefits Summary

Get a plain-English breakdown of coverage, deductibles, annual maximums, and copays — powered by AI so your front desk staff can understand benefits at a glance.

Real-Time Staffing Alerts

See how many shifts need to be filled at your practice. The extension badge shows the count, and the Shifts tab shows full details — all without leaving your PMS.

Dental Shield Installation Guide

Follow these steps to install the extension on your computer

Requirements

Google Chrome browser (version 116 or later) is required. The extension is not yet available on the Chrome Web Store — it must be installed manually using the steps below.

1

Download the Extension Files

Click the "Download Extension" button above to get the extension package.

The extension downloads as a .zip file called etherai-dental-extension.zip. Extract (unzip) the file to a folder on your computer — you'll need this folder in the next step.

2

Open Chrome Extensions Page

In Google Chrome, navigate to the extensions management page.

Type chrome://extensions in your Chrome address bar and press Enter. Alternatively, click the three-dot menu (⋮) in the top-right corner of Chrome, then go to Extensions → Manage Extensions.

chrome://extensions
3

Enable Developer Mode

Turn on Developer Mode to allow loading the extension.

In the top-right corner of the extensions page, you'll see a toggle labeled "Developer mode". Click it to turn it ON. This is required to load extensions that aren't from the Chrome Web Store.

4

Load the Extension

Click "Load unpacked" and select the extension folder.

Click the "Load unpacked" button that appears in the top-left after enabling Developer Mode. Browse to and select the extracted extension folder (the one containing manifest.json). Click "Select Folder".

5

Pin the Extension

Pin the extension to your toolbar for easy access.

Click the puzzle piece icon (🧩) in your Chrome toolbar. Find "Dental Shield Assistant" in the list and click the pin icon next to it. The extension's teal shield icon will now appear in your toolbar.

6

Complete Your Setup & Sign In

Connect the extension to your Dental Shield platform.

Click the extension icon to open the side panel. Go to Settings (gear icon) and enter your platform URL: https://dental.etherhealth.ai — then sign in with your practice admin credentials. You're all set!

Dental Practice Management Systems We Support

The extension automatically detects which dental software you're using and extracts patient data accordingly.

Dentrix Ascend
Full Support
Curve Dental
Full Support
Open Dental Cloud
Full Support
Oryx Dental
Full Support
tab32
Full Support
Other Web-Based PMS
Generic Detection

After Installation

Set Your Platform URL

Open the extension, go to Settings, and enter your Dental Shield platform URL:https://dental.etherhealth.ai

Sign In

Use the same email and password you use to log into your Dental Shield admin dashboard

Navigate to Your PMS

Open your dental software (Dentrix Ascend, Curve Dental, etc.) in Chrome. When you view a patient, the extension will detect their information and let you verify eligibility instantly.

Troubleshooting

Extension icon not appearing?

Click the puzzle piece icon (🧩) in Chrome's toolbar and pin the Dental Shield extension.

Can't connect to platform?

Make sure the API URL in Settings is set to https://dental.etherhealth.ai exactly, including https://. Check that you can access the platform in a regular browser tab first.

Patient data not being detected?

Ensure you're viewing a patient record in a supported PMS. Try refreshing the PMS page. The extension needs the patient's information to be visible on screen.

Extension stopped working after Chrome update?

Go to chrome://extensions, find Dental Shield Assistant, and click the refresh/reload button. If that doesn't work, remove and re-add the extension.

Need help with installation? Contact your practice administrator or reach out to our support team.

Frequently Asked Questions

It's a free Chrome extension that connects directly to your dental Practice Management System (PMS) so your front desk can verify insurance eligibility, see AI-generated benefits summaries, and check open staffing shifts - all without switching browser tabs.

Since it's currently in early access, it isn't on the Chrome Web Store yet. You download it as a .zip file, unzip it, then load it manually through Chrome's Developer Mode using the "Load unpacked" option. The full step-by-step guide is on this page.

The extension is currently in an early access phase, so Anthropic - sorry, so Dental Shield is distributing it directly through manual installation via Chrome Developer Mode while it's being refined based on practice feedback. A public Chrome Web Store listing may follow later.

It has full support for Dentrix Ascend, Curve Dental, Open Dental Cloud, Oryx Dental, and tab32. For any other web-based PMS, it uses generic detection to try to read patient data automatically.

Yes - Developer Mode is a standard Chrome setting that simply allows you to load extensions that aren't listed on the Web Store yet. It doesn't compromise your browser's security; it just gives you more control over what extensions you install.

You just need Google Chrome version 116 or later. It works across Windows, macOS, and Linux - no other software installation is required.

When you have a patient open in a supported PMS, the extension automatically reads visible details like their name, date of birth, member ID, and insurance information straight from the screen - no manual copy-paste needed.

Yes, that's the core feature. With one click, the extension checks dental or medical insurance eligibility and displays results in a side panel right next to your PMS window.

It translates raw insurance jargon into a plain-English summary - covering deductibles, annual maximums, and copays - so your front desk team can explain coverage to patients quickly without digging through a benefits PDF.

The extension shows how many shifts at your practice still need to be filled. A number badge appears right on the extension icon, and clicking the Shifts tab gives you the full breakdown.

The extension reads patient data that's already visible on your screen within your PMS - it doesn't store this information locally on your device. Since dental practices handle sensitive health information daily, it's worth checking with your Dental Shield account team directly for specifics on data handling and HIPAA compliance before rolling it out practice-wide.

This usually happens if you're not currently viewing a patient record, if you're on an unsupported PMS, or if the page hasn't fully loaded. Try refreshing your PMS tab; if the issue continues, confirm your PMS is one of the supported systems.

Handling PHI (Protected Health Information) responsibly is critical for any dental tool. For a definitive compliance statement, including any Business Associate Agreement (BAA) details, it's best to confirm directly with the Dental Shield support team, since compliance specifics can depend on your practice's overall setup too.

Yes, the extension itself is a free download. It's meant to work alongside your existing Dental Shield platform account.

It's built for front desk and administrative staff who handle insurance verification and scheduling daily - anyone who currently juggles multiple tabs between their PMS and insurance portals will save the most time with it.